PROCONSULT SOLUTIONS

Content Management

Driving success with proven content strategies: Expertise in organization, engagement, and results

A real success

BICSI, a global leader in advancing the information and communications technology (ICT) community, embarked on a digital transformation to enhance its online offerings. A pivotal part of this initiative was upgrading their ecommerce capabilities to efficiently sell courses, publications, manuals, and standards. HD Fusion, overseeing the project, selected BigCommerce as the platform to implement these enhancements, requiring a comprehensive setup of BICSI's extensive product catalog.

+114

Courses setup

+20

Manuals & standards setup

  • BICSI, a global leader in the information and communications technology (ICT) field, initiated a digital transformation aimed at expanding and enhancing its online resources. Central to this effort was a major e-commerce upgrade to streamline the sales of educational courses, publications, and industry standards. To support this initiative, HD Fusion chose BigCommerce as the platform to house BICSI’s extensive catalog, which required a meticulous setup and organization to optimize user experience and drive sales.

    • As the Content Manager for the BICSI ecommerce upgrade, I spearheaded the comprehensive setup of over 114 courses and more than 20 manuals and standards within BigCommerce's sandbox environment.

    • Collaborating closely with the marketing team, I coordinated on acquiring and integrating product images. I also worked alongside course product managers to gather detailed course information and establish clear cancellation policies.

    • My responsibilities included collecting and creating all content within BigCommerce, ensuring that each product was accurately represented and met BICSI's standards.

    • I played a key role in testing the platform to identify and resolve any issues prior to launch. On go-live day, I facilitated the seamless transition from the sandbox to the production environment.

    • Post-launch, I continue to manage the creation and integration of new courses into the ecommerce platform. Additionally, I developed comprehensive training documentation for BICSI staff to ensure they could effectively manage and update the system moving forward.

    • The project successfully delivered a seamless integration between BICSI.org and the new Shop.bicsi.org, enhancing the overall user experience for BICSI's global clientele.

    • Clients now enjoy an intuitive shopping cart system, complete with abandoned cart recovery and other advanced BigCommerce features.

    • The extensive catalog of over 114 courses and more than 20 manuals and standards is organized and easily navigable, allowing users to find and purchase products with ease. This modernized ecommerce platform not only streamlines the purchasing process but also strengthens BICSI's digital presence, positioning them for continued growth in the industry.

Product artifacts

Engaging Home Page

This redesigned home page on BICSI’s e-commerce platform highlights featured training courses and upcoming events, providing users with seamless access to essential resources. Through intuitive navigation and engaging visuals, the platform now makes it easier than ever for users to explore and register for BICSI’s industry-leading courses and certifications.

Streamlined Course Information Page

This course page provides essential details in a clean, user-friendly layout. With a focus on course description, learning outcomes, technical requirements, and access duration, users can easily find the information they need to make informed decisions. description

Comprehensive Standards Collection

The Standards page offers a complete view of BICSI’s educational standards, available in print, digital, and combo formats to meet diverse user preferences. This organized catalog simplifies access, helping professionals quickly find the resources they need to stay current in the ICT industry.

Comprehensive Membership Overview

This membership page provides a clear breakdown of membership benefits, eligibility, and how to join. It guides users through the value of becoming a member, making it easy to understand the advantages and take the next step.

Required Course Materials Notification

To enhance learning outcomes, some courses require specific manuals. When adding a course to the cart, this pop-up ensures that all necessary materials are included, creating a seamless experience and preparing users for success. description

Flexible Scheduling for Live Courses

This live course page offers multiple date options, allowing users to choose a schedule that best fits their availability. With flexible dates, it’s easier than ever to find a convenient time to engage in interactive learning description

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